Refund policy

All sales are final. Because our treats are perishable, we cannot accept returns. However, we want you to have the best experience possible. If your order doesn’t arrive in the condition you expected, we are here to help.

Shipping & Quality Guarantee

If your order arrives melted or damaged, we will gladly reship your items at no extra cost to you.

• Inspect Upon Receipt: Please check your order as soon as it arrives.
• Report Issues Immediately: If there is an issue with the quality or condition of your treats, contact us right away so we can evaluate the situation and make it right.
• 14-Day Window: For any questions regarding the condition of your order, please reach out to us within 14 days of delivery.

How to Contact Us

If you need assistance with an order, please email us at info@gettrippytreats.com. Please include your order number and a photo of the product so we can help you as quickly as possible!